The Palmwood Police Department acts as the primary law enforcement agency in the city of Palmwood , making its appearance in the first season of Criminal Case.
The Palmwood PD investigates murders in the city of Palmwood, searching crime scenes for clues, interviewing witnesses and suspects, and carefully analyzing evidence in order to progress. After gaining all the criteria, the force is able to apprehend the actual killer behind the murder and put them behind bars.
Fifteen people, including the player character, have acted as key members of the Palmwood PD over the course of the game, with each of them assigned a particular job:
|Josh Holland||45||Chief of Elite Force||Oversees all criminal investigation operations of the agency.||Active|
|Player||N/A||Elite Force Homicide Detective||Performs homicide investigations as the investigator-in-chief of formal murder investigations; brings killers to justice by all means necessary.||Active|
|Madeline Ward||34||Elite Force Agent||Assigned to investigate murders and shady crimes with the player.||Deceased|
|Nora Graciani||32||Elite Force Agent||Assigned to investigate murders and shady crimes with the player.||Active|
|Dave Parker||21||Elite Force Agent||Assigned to investigate murders and shady crimes with the player.||Active|
|Sherry Burns||30||Chief Medical Examiner||Autopsies bodies of various murder victims, analyzes the murder weapon if necessary, issues new leads whenever possible, and handles anatomic forensics when needed.||Active|
|Winston Stephens||46||Lab Analyst||Handles and analyzes physical, biological, and clinical evidence to help homicide investigators incriminate the killer's identity, and sometimes discovers the murder weapon.||Active|
|May Norman||23||Tech Expert||Handles and analyzes digital and technical evidence to help homicide investigators incriminate the killer's identity. Also issues new leads whenever possible.||Active|
|Timothy Tucker||32||Profiler||Analyzes objects and/or clues that cannot be analyzed by digital, physical, clinical, anatomic or technical forensics, but instead, through psychological analysis.||Active|
|Yvonne Reynolds||36||Historian||Analyzes objects and/or clues and uses historical, cultural, or linguistic measures to bring or decipher important information from them.||Active|
|Nick Montgomery||27||Weapons Expert||Assists detectives arrest notorious criminals by gaining outside information and/or using violent measures; performs analysis on weapons.||Active|
|Teresa Vallez||28||Informant||Assigned to investigate murders and shady crimes with the player. Also uses his past experience with criminals to predict or deduce their course of action.||Active|