Norma, who was born in Townville, studied gastronomy in her hometown and even went abroad to learn more about foreign cuisine. When she returned to her city, she started a venture of a chain of luxury restaurants and amassed a vast fortune with them.
Profiles known from cases:
She can cook and has gardening skills.
During the events of Evil Dinner, she wore white clothes.
In one of Norma's luxury bistrós, the police found the severed head of a man called Joey Carel which had been served to Fabiana Jose on a tray instead of the birthday cake that was meant to be there. The team decided to interrogate Norma when they discovered that she had tried to sell the restaurant after a strikingly similar murder that had taken place there, years before. She told the team that Joey was her insurance agent and that he'd sold her an insurance policy for the bistró, but even after getting lots of money from her, he started spreading bad critics about the food served in her restaurants. Later, Peter Galley (one of the bistró waiters) told the police that Norma had once tried to stage a fake shoplifting at her bistró only to be paid by Joey due to the policy he'd sold to her. Unfortunately for her, this didn't work because the police caught her red-handed.
Her innocence in the case was determined after the real killer was arrested and their identity was proved to be the bistró's chef, Nadine Victoria. She appeared after the trial to tell the player and Evan Day that Peter had invited them to a protest against Green Year Parade and that she'd also have to talk to them the next day. In fact, she wanted to make sure Nadine hadn't left anything in the kitchen that shouldn't be there, as she had heard that Nadine did witchcraft, as she was going to become the new chef at the restaurant.
Evan had thought that Norma was the killer in Evil Dinner. Moreover, Norma even heard him saying this after Nadine's trial.